Mini, BMW & Mercedes Mechanics in Melbourne
Why choose our repairs for your vehicle?
At German Service Shop, we provide first class BMW, Mini and Mercedes repair and service. We utilise the latest in specialist tools and diagnostic equipment designed to optimize the quality and speed of repair work. This combined with a hand-picked team of factory trained technicians and quality German parts means your vehicle is in the most capable hands around.
We have an intense focus on total customer satisfaction, and our top priority is to have your vehicle fixed on first visit and to the very highest standard. Our entire team strive to go above and beyond for each and every one of our customers, and the consistently positive feedback we receive is a reflection on our hard work. German Service Shop is a reputable and genuine dealership-alternative for your BMW, Mini Cooper and Mercedes repair and service. We even cater for pre-purchase inspections.
Providing our customers with an array of services
Our extensive experience in this industry covers every area of prestige vehicle service. From commercial to performance and everything in between, we’re here to deliver outstanding results no matter what it is you drive.
Speak with us today for further information or to book your car in
If you have any additional questions about one or more of the services we have available, or if you’d like to book in a service, please get in touch with us today. You can do so either by calling us directly on (03) 9328 8458 or sending us an online enquiry, which we’ll reply to as soon as possible.
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See why we are the best
years of experience
Hi Brad, I just want to thank you and your team for the work you put into my 2006 BMW 320i. Highly appreciate the effort you went through from the customer service to explaining what the car needed especially when I had no knowledge about cars. Also a great job cleaning the car and especially the rims! The drive now is smooth and enjoyable. I will from now be back to German Service Shop and told everyone to get their European car service there! Best customer service, very honest and the friendliest staff members! Kind Regards,
Brad, The car was terrific to drive this morning! Many thanks for the home delivery and the champagne for Helen. Looking forward to many more days of fine driving. A very rewarding service experience! Regards,
To Brad and the team, I’d like to provide you with my feedback following the recent service and other work performed on my 2000 Mercedes sedan. I have been with another mechanic for my Mercedes servicing and repairs for the past couple of years and, not knowing much about cars myself, thought that he had been doing a good job and had all the answers. I had taken my car to him a couple of times where things hadn’t been finished off well (parts not secured properly after servicing etc) and he hadn’t been able to fix my air-conditioning (which made the past summer extremely difficult). With a GSS advertising flyer left under my windscreen wiper I decided to try GSS. Brad was very attentive and as I talked about the main issues (servicing and the air conditioning) I also mentioned a couple of additional issues that had been bugging me (broken switches etc). The team at GSS were fantastic with the service they gave my car (drives better than ever), they fixed my air conditioner (thank god), and fixed the faulty switches. When I picked up the car, it was washed, the tyres cleaned, and Brad showed me the faulty parts they had removed from the car. I wanted to share my experience to give others an insight into the service that Brad and the team provides. Thank you for the great experience and your excellent work. You have become my only mechanic from here on!!
I have to share my story about the fantastic service I received from German Service Shop. I have taken all three of my cars there for services over the last 6 months and have been really pleased with the standard of work and professional care taken by Brad and the Team. Brad goes above and beyond, as demonstrated by my last motoring dilemma. I accidentally filled my diesel car with unleaded petrol. Disaster – 50 meters out of the service station and on a busy road the car ground to a halt – this was at 7.00pm at night in the dark of winter. I rang the German Service Shop number and Brad answered. Within 10 minutes he had organised a tow truck and was on his way back to the North Melbourne workshop to meet me there (in the rain) to have my car safely deposited inside. Not only did Brad go out of his way to help in my time of need, he also rearranged his schedule the next day and worked on my car (as he knew I needed it) and had it finished and delivered back to my home, washed and cleaned, by close of business. I don’t think any other workshop, be it dealer owned or independent, could have done this for me. And the bill, a fraction of what I thought it might cost – and my car once again runs like a dream. People like Brad and the Team just don’t seem to exist any more in the service industry. If you want good, honest, genuine and caring attention for your vehicle then GSS is the only stop on the map. Thanks again to the German Service Shop team, brilliant work.
The BEST car repair-service shop I have ever been to! Superb service, quality of work and if that was not enough great pricing – here you will get value for money. Very friendly staff especially Brad whose knowledge about cars and customer service never stopped to amaze me – his service, mechanical knowledge and … customer service approach were excellent. From now on German Service Shop is doing all of the repairs and servicing on my BMW 330Ci. Thank you very much, appreciate everything you did for me!
I was looking for a change in maintainers for my wife’s BMW and am pleased to say that I’ve found them in the German Service Shop! Brad’s honesty, expertise and attention to detail ensured that the vehicle was repaired and serviced to the highest of standards, the difference compared to my previous maintainer was clearly … noticeable from the moment I drove away after picking the car up. Well done Brad and Michael! Will definitely recommend you to friends and family.
What do you do with an older German car that is beyond the manufacturers warranty and you are faced with escalating dealer service costs? Visit the German Service Shop. I took my nine year old E class Mercedes to the German Service Shop after reviewing other testimonials online. To say that I am delighted with the … results would be an understatement! Brad is honest, diligent and helpful in providing excellent customer service. Repairs to the car were completed promptly and at a very competitive cost. I was even provided with a free loan car for the day. Excellent service, excellent value!
I purchased my BMW 335i from interstate, and others’ good reviews led me to Brad at the German Service Shop for a pre-purchase inspection. Brad appears to be very honest, went out of his way to help me out, and was *very* reasonably priced. Most other European car specialists charge an arm and a leg for a lesser service.. … Great attention to detail, and exceptional customer service – if I lived in Melbourne, I’d have no hesitation entrusting my car with him. Thanks mate.
Well Done Brad and Michael, great service and attention to detail. Thank you also for picking up and dropping off the car. We will send some deserved business your way! All the best.
Had my mini serviced here for the first time and was very impressed with how professional it was and not only the prices but service was great! Will definitely recommend!
Great service from an independent mechanic. Prices were very competitive. Very friendly and honest guys. Appreciated the car wash and drop-off.
I took my BMW Z3 to 4 BMW service centres in Melbourne. Among them I found German Shop (Brad) find out the problem of my car very quickly and quoted very reasonable price. I am really happy with their Service. Brad is very honest with his opinion. highly recommended.
So refreshing to finally discover an excellent business which will go above and beyond to meet your expectations. Thank you GSS for making it so easy to get our BMW serviced and affordable. Will definitely be returning.
Such an effortless interaction with complete professionals. James explained everything to me in a way that made it easy to relax knowing I was dealing with honest professionals who are experts in their field. I will be back for my next service and telling others to do the same.
I am the proud owner of a beautiful Mini Cooper S. I have at last found some wonderful, Top class young fellows (Brad & Michael) at German Service Shop who are extremely talented in all aspects of Mini & BMW! They diagnosed my Mini problems in a moment and she was fixed and back on the road in the very most professional & timely manner you could ever imagine. I found my costs very affordable and well worth my visit. I would highly recommend these chaps to anyone… You won’t regret your decision. I didn’t. AAAAA++++ Service with a lovely smile 🙂
Brad & GSS team are very friendly and professional! Not only where they able to give me great advice & service but he also coded my 3 series to lock automatically for no charge! Will be bring all my German cars to him from now on!
Look no further! These guys went above and beyond to make sure I had an enjoyable experience and they nailed it. My car feels brand new and looked great when I picked it up. Credit to you guys.
Brad not only looked after and maintained my old ML-350, he (and the boys) now look after my new ML-500. With excellent service and affordable pricing I would not even consider going anywhere else, if you are looking for an independent service centre this is the place to be. Many thanks Brad
Friendly and professional service by guys who really know what they are talking about. They really do a great job, are well priced and I was surprised how fast they got the job done. Been there for servicing and repairs and I don’t think I’d take my Beamer anywhere else now.
Had smoke blowing out of my exhaust one morning on the way to work and stopped by at the German Service Shop. The team took my car in immediately and fixed it quickly and efficiently. I was back on the road in no time. They did not charge me for the work done either. Thanks again for the help!
Simply the best, friendliest, most helpful and expert customer service anywhere. I’d never take my car anywhere else. And that’s the truth.
Great service on my B250 highly recommend