Mercedes A-Class serviced at German Service Shop, North Melbourne

Mercedes A-Class
Service Specialist

The Mercedes A-Class packs a turbocharged engine, a dual-clutch gearbox and a long list of electronics into a compact car. Keeping that package reliable comes down to servicing it on the right schedule, with the right equipment.

German Service Shop is an independent Mercedes-Benz specialist in North Melbourne. We service the W176 (2012 to 2018) and W177 (2018 onward) A-Class, in hatch and sedan form, across petrol, diesel, plug-in hybrid and AMG models. We use XENTRY, the Mercedes-Benz diagnostic software, and quality parts that meet Mercedes-Benz specifications. Routine logbook servicing, fault finding, brake work, transmission servicing and repairs all happen in our workshop.

(03) 9328 8458

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German Service Shop, independent Mercedes-Benz service centre
Address: 109-111 Dryburgh St, North Melbourne VIC 3051
Phone: (03) 9328 8458
Hours: 7.30am to 5pm, Monday to Friday

Servicing for all Mercedes A-Class models

Mercedes-Benz Australia lists most of its passenger cars on a 12 month or 25,000 kilometre service interval, with Service A and Service B alternating. Some AMG models, including the A 45, run a shorter 20,000 kilometre interval. The Mercedes-Benz app and your Mercedes-Benz account show the schedule for your car.

How the car is driven changes that. Short suburban trips, stop-start traffic and hard driving all shorten the real interval. A dual-clutch gearbox that hesitates when moving off in traffic is worth checking early, and A 250 e owners need the high-voltage battery and cooling circuit looked at regardless of the kilometres showing. Tell us how you use the car when you book and we will set the schedule to match.

(03) 9328 8458

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Mercedes A-Class models we service

A 180 and A 200 (1.3 litre turbo petrol) with 7G-DCT, W177
A 220 and A 250, including 4MATIC (2.0 litre turbo petrol), W177
A 250 e (plug-in hybrid), W177
A 180 d, A 200 d and A 220 d (diesel), W177
AMG A 35 4MATIC (2.0 litre turbo petrol), W177
AMG A 45 and A 45 S 4MATIC+ (2.0 litre turbo petrol), W177

A 180 and A 200 (1.6 litre turbo petrol), W176
A 250 and A 250 Sport (2.0 litre turbo petrol), W176
A 200 CDI (diesel), W176
AMG A 45 (2.0 litre turbo petrol), W176
Hatch and sedan body styles

The 2023 W177 update added a 48-volt mild hybrid system to the petrol models. If you are not sure whether your variant is covered, call us and we will confirm.

What a Mercedes A-Class service includes

Every service is carried out to Mercedes-Benz specifications for your model, engine and interval.

Engine oil and filter replacement with Mercedes-Benz approved synthetic oil
Full XENTRY diagnostic scan and a written report
Service indicator reset and Digital Service Booklet update, the digital record of your service history
Brake, suspension, steering and tyre inspection
Battery condition and charging system check, with auxiliary battery and Start/Stop checks
Road test to verify the work

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Additional work where required

Air, fuel and cabin filter replacement
Brake fluid service every two years
Transmission servicing and diagnosis of hesitation or jerking
Cooling system leak, thermostat and water pump repairs
Timing chain tensioner and camshaft adjuster inspection on earlier engines
Turbocharger and boost pressure fault diagnosis
Suspension repairs and alignment inspections
High-voltage battery and charging system checks on the A 250 e
Roadworthy certificates
Software updates, coding and sensor calibration

Why Mercedes owners choose us

Technicians who specialise in European cars and service Mercedes-Benz models regularly

XENTRY diagnostics, the Mercedes-Benz factory diagnostic system

Quality parts that meet Mercedes-Benz specifications

Digital Service Booklet updated so your service history holds up at resale

Transparent quoting before work starts, with photographic reports

Loan cars available on request when you book

Servicing outside a dealership does not affect your Mercedes-Benz warranty. Under Australian Consumer Law you can have the car serviced by any qualified workshop using quality parts, provided the work follows the manufacturer's schedule and is properly documented. Ours is.

Common Mercedes A-Class issues we service

The A-Class is well engineered, but a handful of components need attention with age or on certain cars. Catching them early stops a small job becoming a large one.

Jerky or hesitant 7G-DCT dual-clutch gearbox when moving off slowly in traffic, which software updates can address
Transmission oil level faults on some 2019 cars, which were the subject of an Australian recall

Thermostat faults causing slow warm-up or overheating
Camshaft adjuster and timing chain tensioner faults on the earlier 1.6 and 2.0 litre petrol engines, which can show as a rattle on cold start

Every finding comes with the diagnostic scan data and photos behind it, so you can see what we saw.

Book your Mercedes A-Class service in Melbourne

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Mercedes A-Class servicing in Melbourne, carried out with XENTRY diagnostics and clear pricing before any work begins. Call us on (03) 9328 8458 or book online and we will confirm a time that suits you.

Frequently asked questions

How often does a Mercedes A-Class need servicing?

Every 12 months or 25,000 kilometres for most cars, with Service A and Service B alternating. AMG models such as the A 45 run a 20,000 kilometre interval. We may recommend an earlier service if the car does mostly short trips or city driving.

Will servicing here void my Mercedes-Benz warranty?

No. Australian Consumer Law protects your right to use an independent workshop, as long as the servicing follows the Mercedes-Benz schedule and uses quality parts. We update the Digital Service Booklet on every service, so the record stays complete. Extended warranties sold by a dealer can carry their own servicing terms, so check yours before you book.

What is the difference between Service A and Service B?

The two packages alternate. Service A covers a set of checks. Service B covers the same checks plus components related to safety and ease of use. The exact work depends on your model and equipment, and we confirm the scope when you book. Our Service A and B guide explains the detail.

My A-Class feels jerky when I pull away. Is that normal?

A dual-clutch gearbox should not jump, jerk or thump into gear. If yours does, we scan the gearbox with XENTRY and check for software updates before we recommend any repair.

Does my A-Class have an open recall?

Mercedes-Benz has recalled A-Class models in Australia for faults including the air conditioning system and transmission oil level. Enter your vehicle identification number (VIN) on the Australian Government's vehicle recalls site, vehiclerecalls.gov.au, to check. A Mercedes-Benz dealer carries out recall work.

Where are you located?

109-111 Dryburgh St, North Melbourne VIC 3051, open 7.30am to 5pm Monday to Friday.

Our Mercedes Customer Reviews

    
 
 
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   King Roy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hello Mate ,I have to discuss an important problem,but you didn't give Whatsap on profile,I am Unable to conact.😔,Can you plz come on watsp Via Bio. It's Very Important 🙏
  
 
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   chris rossow 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had to get a light bulb fixed shortly before they were to close for the day, they did it without a fuss and I was greatly thankful for their help. Great customer experience.
  
 
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   Harry Goodwin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Did a large amount of high quality work for a great price and in a short timeframe on a pain in the ass to work on old bmw, would absolutely recommend and will be coming back.
  
 
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   Basudev Mukherji 
 
 
 
 Trustindex verifies that the original source of the review is Google. Courteous and helpful service. Explained the work done and possible future requirements.
  
 
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   Damir Lenger 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great team of staff, attentive and caring highly recommended
  
 
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   Hugo Race 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always great & friendly service. Provided a vehicle & explained all issues with my car clearly.
Repeat customer.
  
 
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   mr osman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good 😊
  
 
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   A Non 
 
 
 
 Trustindex verifies that the original source of the review is Google. The rare honest mechanic that does a good job!
I’ve been getting my car serviced here for years and they’re consistently provided me with top quality service for a fair price.
  
 
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   Declan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really happy with the service I received here. The guys took time to explain everything clearly and kept me informed throughout the process. It’s also great having a workshop that specialises in European cars, as I felt confident it was in the right hands. No mess around, no surprises and good communication from start to finish. Would definitely recommend.