Mercedes-AMG GLC serviced at German Service Shop, North Melbourne

Mercedes GLC
Service Specialist

The Mercedes GLC covers a lot of ground: the school run, the daily commute and weekend trips out of the city. Keeping it reliable comes down to servicing it on the right schedule, with the right equipment.

German Service Shop is an independent Mercedes-Benz specialist in North Melbourne. We service the X253 (launched 2015) and X254 (launched 2022) GLC across petrol, diesel, plug-in hybrid and mild hybrid models, including the AMG GLC 43 and GLC 63. We use XENTRY, the Mercedes-Benz diagnostic software, and quality parts that meet Mercedes-Benz specifications. Routine logbook servicing, fault finding, brake work, transmission servicing and repairs all happen in our workshop.

(03) 9328 8458

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German Service Shop, independent Mercedes-Benz service centre
Address: 109-111 Dryburgh St, North Melbourne VIC 3051
Phone: (03) 9328 8458
Hours: 7.30am to 5pm, Monday to Friday

Servicing for all Mercedes GLC models

Mercedes-Benz Australia lists most of its passenger cars on a 12 month or 25,000 kilometre service interval, with Service A and Service B alternating. Some AMG models run a shorter 20,000 kilometre interval. The Mercedes-Benz app and your Mercedes-Benz account show the schedule for your car.

How the car is driven changes that. Short suburban trips, stop-start traffic and hard driving all shorten the real interval. Diesel cars need the AdBlue and exhaust treatment system checked alongside the service, and plug-in hybrid owners need the high-voltage battery and cooling circuit looked at regardless of the kilometres showing. Tell us how you use the car when you book and we will set the schedule to match.

(03) 9328 8458

Book online

Mercedes GLC models we service

GLC 200, GLC 250 and GLC 300 (2.0 litre turbo petrol), X253
GLC 220d, GLC 250d and GLC 350d (diesel), X253
GLC 350e (plug-in hybrid), X253
AMG GLC 43 (3.0 litre V6) and AMG GLC 63 and GLC 63 S (4.0 litre V8), X253
GLC Coupe variants

GLC 200 and GLC 300 (2.0 litre mild hybrid petrol), X254, current
GLC diesel models (mild hybrid), X254, current
GLC 300e and GLC 400e (plug-in hybrid), X254, current
AMG GLC 43 and AMG GLC 63 S E Performance, X254, current

If you are not sure whether your variant is covered, call us and we will confirm.

What a Mercedes GLC service includes

Every service is carried out to Mercedes-Benz specifications for your model, engine and interval.

Engine oil and filter replacement with Mercedes-Benz approved synthetic oil
Full XENTRY diagnostic scan and a written report
Service indicator reset and Digital Service Booklet update, the digital record of your service history
Brake, suspension, steering and tyre inspection
Battery condition and charging system check, with battery registration where required
Road test to verify the work

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Additional work where required

Air, fuel and cabin filter replacement
Brake fluid service every two years
9G-Tronic automatic transmission fluid and filter service
Cooling system repairs and water pump replacement
Differential servicing and drivetrain fault diagnosis
Air suspension inspection and repair on cars fitted with it
Suspension repairs and wheel alignment
AdBlue top-up and exhaust treatment system inspection on diesel models
High-voltage battery and charging system checks on plug-in hybrids
Software updates, coding and sensor calibration

Why Mercedes owners choose us

Technicians who specialise in European cars and service Mercedes-Benz models regularly

XENTRY diagnostics, the Mercedes-Benz factory diagnostic system

Quality parts that meet Mercedes-Benz specifications

Digital Service Booklet updated so your service history holds up at resale

Transparent quoting before work starts, with photographic reports

Loan cars available on request when you book

Servicing outside a dealership does not affect your Mercedes-Benz warranty. Under Australian Consumer Law you can have the car serviced by any qualified workshop using quality parts, provided the work follows the manufacturer's schedule and is properly documented. Ours is.

Common Mercedes GLC issues we service

The GLC is well engineered, but a handful of components need attention with age or on certain cars. Catching them early stops a small job becoming a large one.

Camshaft adjuster and timing chain tensioner faults on the 2.0 litre petrol engine, which can show as a rattle on cold start
Thermostat faults causing slow warm-up or overheating
Transmission hesitation or rough shifting on the 9G-Tronic, which a software update has resolved on some cars
Brake squeal when reversing in cold weather

Uneven tyre wear and a harsh ride on cars fitted with run-flat tyres
Steering vibration reported by some X253 owners
Intermittent no-start with 12-volt system warnings, reported on early X254 cars

Every finding comes with the diagnostic scan data and photos behind it, so you can see what we saw.

Book your Mercedes GLC service in Melbourne

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Mercedes GLC servicing in Melbourne, carried out with XENTRY diagnostics and clear pricing before any work begins. Call us on (03) 9328 8458 or book online and we will confirm a time that suits you.

Frequently asked questions

How often does a Mercedes GLC need servicing?

Every 12 months or 25,000 kilometres for most cars, with Service A and Service B alternating. Some AMG models run a 20,000 kilometre interval. We may recommend an earlier service if the car does mostly short trips or city driving.

Will servicing here void my Mercedes-Benz warranty?

No. Australian Consumer Law protects your right to use an independent workshop, as long as the servicing follows the Mercedes-Benz schedule and uses quality parts. We update the Digital Service Booklet on every service, so the record stays complete. Extended warranties sold by a dealer can carry their own servicing terms, so check yours before you book.

What is the difference between Service A and Service B?

The two packages alternate. Service A covers a set of checks. Service B covers the same checks plus components related to safety and ease of use. The exact work depends on your model and equipment, and we confirm the scope when you book. Our Service A and B guide explains the detail.

Do you service the plug-in hybrid and AMG GLC?

Yes. Plug-in hybrids need the high-voltage battery, cooling circuit and charging system checked on top of the standard inspection items. AMG models can run a shorter interval, and we confirm the interval for your car when you book.

Does my GLC have an open recall?

Mercedes-Benz has recalled GLC models in Australia for faults including seatbelts, an airbag control unit connector and headlights. Enter your vehicle identification number (VIN) on the Australian Government's vehicle recalls site, vehiclerecalls.gov.au, to check. A Mercedes-Benz dealer carries out recall work.

Where are you located?

109-111 Dryburgh St, North Melbourne VIC 3051, open 7.30am to 5pm Monday to Friday.

Our Customer Reviews

    
 
 
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   King Roy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hello Mate ,I have to discuss an important problem,but you didn't give Whatsap on profile,I am Unable to conact.😔,Can you plz come on watsp Via Bio. It's Very Important 🙏
  
 
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   chris rossow 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had to get a light bulb fixed shortly before they were to close for the day, they did it without a fuss and I was greatly thankful for their help. Great customer experience.
  
 
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   Harry Goodwin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Did a large amount of high quality work for a great price and in a short timeframe on a pain in the ass to work on old bmw, would absolutely recommend and will be coming back.
  
 
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   Basudev Mukherji 
 
 
 
 Trustindex verifies that the original source of the review is Google. Courteous and helpful service. Explained the work done and possible future requirements.
  
 
      Posted on Google  
   
   Damir Lenger 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great team of staff, attentive and caring highly recommended
  
 
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   Hugo Race 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always great & friendly service. Provided a vehicle & explained all issues with my car clearly.
Repeat customer.
  
 
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   mr osman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good 😊
  
 
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   A Non 
 
 
 
 Trustindex verifies that the original source of the review is Google. The rare honest mechanic that does a good job!
I’ve been getting my car serviced here for years and they’re consistently provided me with top quality service for a fair price.
  
 
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   Declan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really happy with the service I received here. The guys took time to explain everything clearly and kept me informed throughout the process. It’s also great having a workshop that specialises in European cars, as I felt confident it was in the right hands. No mess around, no surprises and good communication from start to finish. Would definitely recommend.

Mercedes GLC
Service Specialist

Servicing for all Mercedes GLC models

Mercedes GLC models we service

What a Mercedes GLC service includes

Additional work where required

Why Mercedes owners choose us

Common Mercedes GLC issues we service

Book your Mercedes GLC service in Melbourne

Frequently asked questions

How often does a Mercedes GLC need servicing?

Will servicing here void my Mercedes-Benz warranty?

What is the difference between Service A and Service B?

Do you service the plug-in hybrid and AMG GLC?

Does my GLC have an open recall?

Where are you located?

Our Customer Reviews

TRADING HOURS

LINKS

CONTACT

Mercedes GLC Service Specialist

Servicing for all Mercedes GLC models

Mercedes GLC models we service

What a Mercedes GLC service includes

Additional work where required

Why Mercedes owners choose us

Common Mercedes GLC issues we service

Book your Mercedes GLC service in Melbourne

Frequently asked questions

How often does a Mercedes GLC need servicing?

Will servicing here void my Mercedes-Benz warranty?

What is the difference between Service A and Service B?

Do you service the plug-in hybrid and AMG GLC?

Does my GLC have an open recall?

Where are you located?

Our Customer Reviews

TRADING HOURS

LINKS

CONTACT

Mercedes GLC
Service Specialist